Dallas Morning News business columnist Pamela Yip published an excellent article about dealing with debt collectors. We recommend you read the entire article if you are having debt collection problems, but here are a few highlights. We will be glad to answer any questions you have in this area.
No one likes to be dogged by a bill collector, and there are steps you should take to ensure that you resolve your situation quickly and aren’t bullied by unscrupulous collecting firms:
1. Don’t ignore calls or written communications from collectors.
2. Make the collector prove you owe the debt.
3. If a collector calls about a bill you already paid, show proof that you met that obligation.
4. Don’t tolerate abuse from debt collectors.
5. Take action if collection calls go over the top.